Usability issues in the development of a user interface for an alerts and reminders system for a nursing documentation application

  • Authors:

  • José A. Borges;Nestor J. Rodriguez;Carlos Perez;Gilberto Crespo

  • Affiliations:

  • INDUSOFT, University of Puerto Rico at Mayagüez;INDUSOFT, University of Puerto Rico at Mayagüez;INDUSOFT, University of Puerto Rico at Mayagüez;INDUSOFT, University of Puerto Rico at Mayagüez

  • Venue:
  • HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
  • Year:
  • 2007

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Abstract

A clinical setting is usually a very busy place for nurses because they must deal with a relative large number of patients. Nurses' interventions with patients are critical for their health and in some cases can be a matter of life and death. Electronic medical record systems can be valuable tools for assisting nurses providing in-time quality health care to patients. In particular, an alerts and reminders system can keep nurses aware of pending interventions or procedures for patients and provide warnings on abnormal conditions or potential health hazards for them. This paper discusses the usability issues dealt with in the development of an alerts and reminders system for a nursing documentation application. It describes the conceptual framework and the evolution of the user interface through the development process. Results of a usability study of the system are presented that demonstrate that nurses understood the system very well and were very satisfied with it.