Design and implementation of a personalized business activity monitoring system

Authors:
Hoontae Kim;Yong-Han Lee;Hongsoon Yim;Nam Wook Cho
Affiliations:
Department of Industrial & Systems Engineering, Daejin University, Poch'on-si, Kyonggi-do, Korea;Department of Industrial & Systems Engineering, Dongguk University, Seoul, Korea;RTE R&D Center, HandySoft Corp., Seoul, Korea;Department of Industrial & Information Systems Engineering, Seoul National University of Technology, Seoul, Republic of Korea
Venue:
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Year:
2007

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Abstract

Today's collaborative working environment requires real-time control and monitoring of business processes which involve participants with different roles and responsibilities. Therefore, a Business Activity Monitoring (BAM) system should provide personalized monitoring capabilities. The purpose of this paper is to develop a personalized BAM system. We have identified functional requirements of the system and then develop a system design. Implementation of the design is also provided on top of a commercial BAM solution.