"Show and tell": using semantically processable prosodic markers for spatial expressions in an HCI system for consumer complaints

Authors:
Christina Alexandris
Affiliations:
Institute for Language and Speech Processing, Athens, Greece
Venue:
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: intelligent multimodal interaction environments
Year:
2007

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Abstract

The observed relation between prosodic information and the degree of precision and lack of ambiguity is attempted to be integrated in the processing of the user's spoken input in the CitizenShield ("POLIAS") system for consumer complaints for commercial products. The prosodic information contained in the spoken descriptions provided by the consumers is attempted to be preserved with the use of semantically processable markers, classifiable within an Ontological Framework and signalizing prosodic prominence in the speakers spoken input. Semantic processability is related to the reusability and/or extensibility of the present system to multilingual applications or even to other types of monolingual applications.