A tool for cross-cultural human computer interaction analysis

  • Authors:
  • Rüdiger Heimgärtner

  • Affiliations:
  • Siemens AG, Regensburg, Germany

  • Venue:
  • UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
  • Year:
  • 2007

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Abstract

This paper describes a tool for analyzing cross-cultural human computer interaction (HCI). From literature and reasoning possible cultural HCI indicators have been identified and measured with this tool to compare them in respect to the different culture of the users. Concept, implementation, usage, benefit and implications of this tool will be presented. Two online studies using this tool concerning cultural adaptability exemplified by use cases of navigation systems revealed differences in interaction behavior that depend on the cultural background of the users (e.g. attitude, preference, skill etc.) and proved that the tool is working properly.