Impact of culture on international user research - a case study: integration pre-study in paper mills

Authors:
Anna Oikarinen;Marko Nieminen
Affiliations:
Helsinki University of Technology, TKK, Department of Computer Science and Engineering, Finland;Software Business and Engineering Institute, Finland
Venue:
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Year:
2007

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Abstract

Global paper industry needs systems that can be used in all locations. International user studies can be helpful when integrating systems. Not only due to the lack of common language but also the differences in culture and the usage of systems, information from different countries needs to be collected and analyzed so that the integration development is not be biased and unilateral. During the study some food for thought was gathered on what to consider when planning an international user study.