Maximizing environmental validity: remote recording of desktop videoconferencing

Authors:
Sean Rintel
Affiliations:
Department of Communication, University at Albany, State University of New York, Albany, NY
Venue:
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Year:
2007

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Abstract

This paper discusses the development of the technical methodology for remote recording to maximize environmental validity for a project on how novices develop familiarity with desktop videoconferencing (DVC). It is also a discussion of how the technical setup, as well as the resulting data, was useful for finding usability issues for the company that provided the DVC software.