CYC: a large-scale investment in knowledge infrastructure
Communications of the ACM
TRIPs: an integrated intelligent problem-solving assistant
AAAI '98/IAAI '98 Proceedings of the fifteenth national/tenth conference on Artificial intelligence/Innovative applications of artificial intelligence
An architecture for more realistic conversational systems
Proceedings of the 6th international conference on Intelligent user interfaces
ELIZA—a computer program for the study of natural language communication between man and machine
Communications of the ACM
Towards a theory of natural language interfaces to databases
Proceedings of the 8th international conference on Intelligent user interfaces
Constructing a generic natural language interface for an XML database
EDBT'06 Proceedings of the 10th international conference on Advances in Database Technology
Semantic collation of enterprise data for effective information retrieval
ICDEM'10 Proceedings of the Second international conference on Data Engineering and Management
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Business application systems traditionally have menu-driven interfaces (whether stand-alone or web-enabled etc.) that users operate on. However, such an interface can become rather cumbersome for users who want some data from the system, but do not know how to get it. Natural language based user-interface to business applications is one alternative. Further, as email and SMS based interactions becomes more ubiquitous, future business application systems may enable email and SMS based interfaces to their systems. This would entail a natural language interface to business applications. We describe a framework for text-based natural language conversational user-interface, for business applications. Our framework permits the user to carry out a dialog with the system in order to fetch relevant data and carry out various tasks of the system. The framework uses semantic web based ontology of the domain, to aid in the retrieval of the relevant data and concepts from the system.