Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Taking advantage of collective knowledge in emergency response systems
Journal of Network and Computer Applications
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At emergency services around the world, the use of IT is oftentimes still limited to the stationary HQ dispatch system. This paper suggests how to overcome this limitation by introducing a Mobile Information and Communication System for Emergency Services, MIKoBOS, that digitally links the emergency site with the central dispatch system. For use in the situation room and beyond, digLT is presented, a digital situation table with Fovea-Tabletts®, allowing a team of experts to more easily develop a common picture of major emergency situations they are to manage. An actual emergency response scenario is used to discuss how these technologies may be applied and integrated.