An investigation into E-commerce adoption profile for small and medium-sized enterprises in bury, greater manchester, UK

  • Authors:

  • Baomin Qi;William McGilligan

  • Affiliations:

  • Bolton Business School, University of Bolton, Bolton, UK;Bury College, Manchester, UK

  • Venue:
  • EC-Web'07 Proceedings of the 8th international conference on E-commerce and web technologies
  • Year:
  • 2007

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Abstract

E-commerce is the commercial transaction between and among organizations and individuals enabled by the digital technologies. Most recently, it is mainly referred to as the Internet-based electronic commerce. E-commerce provides many benefits for organisations to conduct business on the Internet. Since 1994, millions of companies have stepped into the digital world. However, due to the lack of knowledge and expertise of new technologies and many other reasons, the e-adoption rate for Small and Medium-sized Enterprises (SMEs) still lags behind. This paper investigates the e-adoption status for SMEs in the Bury area of Greater Manchester, UK. To conduct the research, a survey method is employed and questionnaires are distributed to local SMEs. The collected date is analysed and results are compared to the national statistics. Results show that the adoption rate of information and communication technology (ICT) and e-commerce in Bury is a step ahead of the UK in general.