Summarizing Similarities and Differences Among Related Documents
Information Retrieval
Mining and summarizing customer reviews
Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining
Centroid-based summarization of multiple documents
Information Processing and Management: an International Journal
Extracting product features and opinions from reviews
HLT '05 Proceedings of the conference on Human Language Technology and Empirical Methods in Natural Language Processing
The automatic creation of literature abstracts
IBM Journal of Research and Development
A study of issues relating to information management across engineering SMEs
International Journal of Information Management: The Journal for Information Professionals
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In today's knowledge-intensive engineering environment, information management is an important and essential activity. However, existing researches of Engineering Information Management (EIM) mainly focused on numerical data such as computer models and process data. Textual data, especially the case of free texts, which constitute a significant part of engineering information, have been somewhat ignored, mainly due to their lack of structure and the noisy information contained in them. Since summarization is a process to distill important information from source documents and at the same time remove irrelevant and redundant information, it could address the obstacles for handling textual data in EIM. Moreover, text summarization could address the increasing demand to integrate information from multiple documents and reduce the time in acquiring useful information from massive textual data in the engineering domain. This paper discusses in detail the need to apply text summarization in EIM and introduces a case study in summarizing multiple online customer reviews.