Indicators of accuracy for answers to ready reference questions on the internet
Journal of the American Society for Information Science and Technology
A model for quantitative evaluation of an end-to-end question-answering system
Journal of the American Society for Information Science and Technology
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This research aims to develop a model for identifying predictive variables for the selection of the best quality answer in a question-answering (QA) system. It was found that accuracy, completeness and relevance are strong predictors of the quality of the answer.