SAP R/3 business blueprint: understanding the business process reference model
SAP R/3 business blueprint: understanding the business process reference model
Filtering and Selecting Semantic Web Services with Interactive Composition Techniques
IEEE Intelligent Systems
A configurable reference modelling language
Information Systems
Planning and monitoring the execution of web service requests
International Journal on Digital Libraries - Special issue on Service-Oriented Computing
Catalog-based service request management
IBM Systems Journal
Parameterized BPEL processes: concepts and implementation
BPM'06 Proceedings of the 4th international conference on Business Process Management
From rosettanet PIPs to BPEL processes: a three level approach for business protocols
BPM'05 Proceedings of the 3rd international conference on Business Process Management
Configurable process models as a basis for reference modeling
BPM'05 Proceedings of the Third international conference on Business Process Management
Maintaining Compliance in Customizable Process Models
OTM '09 Proceedings of the Confederated International Conferences, CoopIS, DOA, IS, and ODBASE 2009 on On the Move to Meaningful Internet Systems: Part I
A layered service process model for managing variation and change in service provider operations
WISE'07 Proceedings of the 8th international conference on Web information systems engineering
Process variation analysis using empirical methods: a case study
BPM'11 Proceedings of the 9th international conference on Business process management
Requirements and constructors for tailoring software processes: a systematic literature review
Software Quality Control
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One of the fundamental ideas of services and service oriented architecture is the possibility to develop new applications by composing existing services into business processes. However, only little effort has been devoted so far to the problem of maintenance and customization of already composed processes. In the context of global service delivery, where process is delivered to clients, it is critical to have a possibility to customize the standardized reference process for each particular customer. Having a standardized delivery process yields many benefits: interchangeable delivery teams, enabling 24/7 operations, labor cost arbitrage, specialization of delivery teams, making knowledge shared between all customers, optimization of standardized processes by re-engineering and automation. In the paper we propose an approach, where reference process models are used explicitly in the process lifecycle, where customer-specific process instantiations are obtained by a series of customization steps over reference processes. To show the feasibility of the approach, we developed a process-independent language to express different customization options for the reference business processes. We also provided an implementation that extends WebSphere BPEL4WS Editor to introduce process customizations to BPEL4WS processes.