A methodology for workload characterization of E-commerce sites
Proceedings of the 1st ACM conference on Electronic commerce
Resource management policies for e-commerce servers
ACM SIGMETRICS Performance Evaluation Review
A method for transparent admission control and request scheduling in e-commerce web sites
Proceedings of the 13th international conference on World Wide Web
RDRP: Reward-Driven Request Prioritization for e-Commerce web sites
Electronic Commerce Research and Applications
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Work related to improving the performance of web based e-commerce servers has largely focused on providing better response times and higher throughput. However the most important performance metric for businesses is profitability. Thus it is imperative that online businesses identify valuable user sessions and ensure their completion in transient and persistent overload conditions. This paper introduces MyQoS, an extensible and easy to deploy framework for identifying valuable user sessions in e-commerce settings. MyQoS is specifically geared towards maximizing profitability through continuous monitoring of user behavior in online retail scenarios. It provides online retailers with the ability to offer differentiated levels of service based on the individual and collective usage pattern of customers. Our tests with the TPC-W retail setting demonstrate that MyQoS can provide the benefits of existing approaches and enable service providers to implement profit maximizing techniques that have so far been ignored in e-commerce applications.