Fault tree models for reliability analysis of an FDDI token ring network
ACM-SE 30 Proceedings of the 30th annual Southeast regional conference
End-to-end WAN service availability
IEEE/ACM Transactions on Networking (TON)
The Mathematica Book
Basic Concepts and Taxonomy of Dependable and Secure Computing
IEEE Transactions on Dependable and Secure Computing
Web Services Are Not Distributed Objects
IEEE Internet Computing
Business Process Management: Concepts, Languages, Architectures
Business Process Management: Concepts, Languages, Architectures
Cobit 4.1
Modeling user-perceived service availability
ISAS'05 Proceedings of the Second international conference on Service Availability
Predictive algorithms and technologies for availability enhancement
ISAS'08 Proceedings of the 5th international conference on Service availability
Availability of enterprise IT systems: an expert-based Bayesian framework
Software Quality Control
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The often neglected problem in the service availability analysis is mapping between ICT-infrastructure and service-level availability. We present an approach which allows to map ICT-infrastructure elements to services, and to analytically assess steady-state, interval and user-perceived service availability, based on failure distributions of ICT-elements that implement a composite service. In case that full topology or all failure distributions of ICT-infrastructure elements are unknown, we provide means to estimate upper and lower availability bounds.