Macro-processes informing micro-processes: the case of software project performance

Authors:
Paul L. Bannerman
Affiliations:
NICTA, Sydney, NSW, Australia
Venue:
ICSP'08 Proceedings of the Software process, 2008 international conference on Making globally distributed software development a success story
Year:
2008

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Abstract

This paper explores the operational context of software processes andhow it can inform the micro-process level environment. It examines the case ofsoftware project performance, describing a novel explanation. Drawing on themanagement literature, project performance is modeled as the contested outcomeof learning as a driver of success and certain barrier conditions as driversof failure, through their effects on organizational capabilities. A case study illustratesapplication of the theory. Implications of this macro-process case formicro level software process improvement are discussed.