Vigorous knowledge management in the Dutch public sector

Authors:
Daphne De Groot
Affiliations:
Ministry of the Interior and Kingdom Relations
Venue:
KMGov'03 Proceedings of the 4th IFIP international working conference on Knowledge management in electronic government
Year:
2003

Citing 1
Cited 1

Working Knowledge: How Organizations Manage What They Know

Working Knowledge: How Organizations Manage What They Know

A review of knowledge management research in public sector context with a specific focus on Arab countries

International Journal of Business Information Systems

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Abstract

Knowledge has become a critical asset. Organisations which take good care of their knowledge resources have a competitive advantage over those that do not - a principal that applies in government organisations no less than in commercial. Within society as a whole, government is also a competitor - for example, on the labour market or with national nongovernment organisations (NGOs) over policy. Accordingly, government also needs to be careful to manage its knowledge effectively. This study discusses the ways in which Dutch central government has tried to come to grips with the concept of knowledge management in the public sector.