The knowledge management toolkit: practical techniques for building a knowledge management system
The knowledge management toolkit: practical techniques for building a knowledge management system
Toward a Technology for Organizational Memories
IEEE Intelligent Systems
A System to Support e-Democracy
EGOV '02 Proceedings of the First International Conference on Electronic Government
Directions in E-Government: Processes, Portals, Knowledge
DEXA '01 Proceedings of the 12th International Workshop on Database and Expert Systems Applications
Implementation of e-Government Using Knowledge-Based System
DEXA '01 Proceedings of the 12th International Workshop on Database and Expert Systems Applications
Knowledge management in a distributed organisation
Proceedings of the IFIP TC5/WG5.3 Forth IFIP/IEEE International Conference on Information Technology for Balanced Automation Systems in Manufacture and Transportation: Advanced Network Enterprises, Virtual Organizations, Balanced Automation, and Systems Integration
International Journal of Knowledge and Systems Science
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There is a growing number of e-Government portals and solutions available today. But what the users lack in particular is a customised assistance - help that meets the individual situation and competence [13]. In this paper, a system called Webocrat will be presented as an attempt to shift e-Government portals toward this direction, providing knowledge management strategy as its basis [11]. The Webocrat system applies a knowledge-based approach [5]. Information of all kinds produced by various modules is linked to a shared ontology representing an application domain. Such ontology serves as a means for structuring and organizing available information resulting in improved search capability and contents presentation.