Training professionals to detect deception

  • Authors:
  • Joey F. George;David P. Biros;Judee K. Burgoon;Jay F. Nunamaker, Jr.

  • Affiliations:
  • College of Business, Florida State University, Tallahassee, FL;USAF Chief Information Office, Washington, DC;Eller College of Management, University of Arizona, Tucson, AZ;Eller College of Management, University of Arizona, Tucson, AZ

  • Venue:
  • ISI'03 Proceedings of the 1st NSF/NIJ conference on Intelligence and security informatics
  • Year:
  • 2003

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Abstract

Humans are not very good at detecting deception in normal communication.One possible remedy for improving detection accuracy is to educatepeople about various indicators of deception and then train them to spot theseindicators when they are used in normal communication. This paper reports onone such training effort involving over 100 military officers. Participants receivedtraining on deception detection generally, on specific indicators, and onheuristics. They completed pre- and post-tests on their knowledge in these areasand on their ability to detect deception. Detection accuracy was measured byasking participants to judge if behavior in a video, on an audiotape, or in a textpassage was deceptive or honest. Trained individuals outperformed those whodid not receive training on the knowledge tests, but there were no differencesbetween the groups in detection accuracy.