Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
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This paper explores issues of the participation and the inclusion of visually impaired communities in the design of museum experiences. Design probes were used for delving into the life of the visually impaired community and, specifically, their integration into museums. The purpose of this paper is to document and reflect on an approach involving a workshop, design probes and interviews in order to begin to create a participatory process that engages the community. The project aims to design inclusive solutions in exhibitions for the visually impaired in Buenos Aires, Argentina.