User satisfaction evaluation of GPRS network using PCA

Authors:
Xiaohui Chen;Weidong Wang;Guo Wei
Affiliations:
School of Information Science and Technology, University of Science and Technology of China, Hefei, China;School of Information Science and Technology, University of Science and Technology of China, Hefei, China;School of Information Science and Technology, University of Science and Technology of China, Hefei, China
Venue:
FSKD'09 Proceedings of the 6th international conference on Fuzzy systems and knowledge discovery - Volume 3
Year:
2009

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Abstract

In this paper, we proposed a new approach, based on principal component analysis (PCA), to evaluate user satisfaction of packet service in GPRS network. Based on our experiment, correlations between different QoS parameters are provided. At the same time, a PCA based user satisfaction factor is defined which reflects the user experience.