Communication Error Determination System for Multi-layered or Chained Situations

  • Authors:
  • Akinori Abe;Yukio Ohsawa;Hiromi Itoh Ozaku;Kaoru Sagara;Noriaki Kuwahara;Kiyoshi Kogure

  • Affiliations:
  • ATR Knowledge Science Laboratories, 2-2-2, Hikaridai, Seika-cho, Soraku-gun, Kyoto 619-0288, Japan. E-mail: ave@ultimaVI.arc.net.my;School of Engineering, The University of Tokyo, Tokyo, Japan;National Institute of Information and Communications Technology, Kyoto, Japan;Seinan Jo Gakuin University Fukuoka, Kyoto, Japan;Kyoto Institute of Technology, Kyoto, Japan;Kyoto Institute of Technology, Kyoto, Japan

  • Venue:
  • Fundamenta Informaticae - Intelligent Data Analysis in Granular Computing
  • Year:
  • 2010

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Abstract

Many medical accidents and incidents occurred due to communication errors. To avoid such incidents, in this paper, we propose a system for determining communication errors. Especially, we propose a model that can be applied to multi-layered or chained situations. First, we provide an overview of communication errors in nursing activities. Then we describe the warp and woof model for nursing task that was proposed by Harada and considers multi-layered or chained situations. Next we describe a system for determining communication errors based on the warp and woof model for nursing task. The system is capable of generating nursing activity diagrams semi-automatically and compiles necessary nursing activities. We also propose a prototype tagging of the nursing corpus for an effective generation of the diagrams. Then we combine the diagram generation with the Kamishibai KeyGraph to determine possible points of the hidden or potential factors of communication errors.