Business Intelligence and Service-oriented Architecture: A Delphi Study

  • Authors:
  • Roland M. Muller;Sefan Linders;Luis Ferreira Pires

  • Affiliations:
  • University of Twente, Enschede, The Netherlands;Capgemini, Utrecht, The Netherlands;University of Twente, Enschede, The Netherlands

  • Venue:
  • Information Systems Management
  • Year:
  • 2010

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Abstract

Although service-oriented architecture (SOA) is becoming increasingly popular in enterprise application architectures, little is known about how SOA could support and influence the use and implementation of business intelligence (BI). We applied the Delphi method in order to identify opportunities and limitations of SOA concepts and technologies when applied to BI applications. This paper draws recommendations for BI vendors and for organizations that use or intend to use SOA to support BI.