Aging and the information society: a comparative study of Austria and Switzerland

Authors:
Björn Niehaves;Ralf Plattfaut;Peter H. Vages
Affiliations:
European Research Center for Information Systems, Münster, Germany;European Research Center for Information Systems, Münster, Germany;European Research Center for Information Systems, Münster, Germany
Venue:
Proceedings of the 11th Annual International Digital Government Research Conference on Public Administration Online: Challenges and Opportunities
Year:
2010

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Abstract

The issue of digital divide is widely discussed in both research and practice. The ministers of the European Union agreed to bridge this divide and form an inclusive information society. However, up to now especially senior citizens are still excluded from using ICT. Hence, this study aims at clarifying whether e-Government has reacted on the age-related digital divide. With the help of a structured methodology, we select and analyze 71 cities in Austria and Switzerland for their existing initiatives to bridge this divide. The results show that relevant projects have been started and that best practices exist.