Information technology and public deliberation: research on improving public input into government

  • Authors:
  • Peter Muhlberger

  • Affiliations:
  • Texas Tech University, Lubbock, TX

  • Venue:
  • Proceedings of the 11th Annual International Digital Government Research Conference on Public Administration Online: Challenges and Opportunities
  • Year:
  • 2010

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Abstract

We propose a panel to examine research programs on the uses of information technology (IT) tools with public deliberation to enhance the value of public input into government. "Wicked" planning problems and intractable policy issues require novel solutions. Better public input can contribute to resolving such difficult issues. IT and deliberation have both been promoted as means of improving public input on difficult issues. These methods may help the public better understand the issues, motivate their involvement, develop better ideas for address the issues, and enhance the legitimacy of eventual policy decisions. A number of researchers are examining whether deliberation and IT in combination can be especially helpful. The panel will examine several such efforts and their research questions, methods, experiences, and results. The panel should help build synergies between research groups, disseminate novel approaches, and raise awareness of the strengths and potential pitfalls of research in this area.