Peculiaridades da construção de métricas de complexidade para processos de negócio modelados por EPCs

  • Authors:
  • Suzana Mesquita de Borba Maranhão

  • Affiliations:
  • PUC-Rio, Rua Marquês de São Vicente, Rio de Janeiro/RJ -- Brasil

  • Venue:
  • Companion Proceedings of the XIV Brazilian Symposium on Multimedia and the Web
  • Year:
  • 2008

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Abstract

This paper presents the issues of defining complexity metrics to business process modeled using EPC (Event-Driven Process Chain) diagrams. Some related works have already defined metrics to general business process models. This article uses some of their results and explains why it is necessary to define specific metrics for EPC diagrams. Finally, this paper proposes a classification and a set of complexity metrics to evaluate EPC diagrams and it also discusses how the proposed metrics can be used.