SOAR: an architecture for general intelligence
Artificial Intelligence
Modeling decisional knowledge with the help of data quality information
CDVE'11 Proceedings of the 8th international conference on Cooperative design, visualization, and engineering
Adapting decision support to business requirements through data interpretation
CDVE'11 Proceedings of the 8th international conference on Cooperative design, visualization, and engineering
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Decision support systems are nowadays used to disentangle all kinds of intricate situations and perform sophisticated analysis. Moreover, they are applied in areas where the knowledge can be heterogeneous, partially unformalized, implicit, or diffuse. The representation and management of this knowledge become the key point to ensure the proper functioning of the system and keep an intuitive view upon its expected behavior. This paper presents a generic architecture for implementing knowledge-base systems used in collaborative business, where the knowledge is organized into different databases, according to the usage, persistence and quality of the information. This approach is illustrated with Cadral, a customizable automated tool built on this architecture and used for processing family benefits applications at the National Family Benefits Fund of the Grand-Duchy of Luxembourg.