Quality function deployment usage in software development
Communications of the ACM
The effects of workspace awareness support on the usability of real-time distributed groupware
ACM Transactions on Computer-Human Interaction (TOCHI)
Key issues in the design of an asynchronous system to support meeting preparation
Decision Support Systems - Special issue on WITS '97
Software Engineering: A Practitioner's Approach
Software Engineering: A Practitioner's Approach
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Journal of Management Information Systems
Human-Computer Interaction
Design and code inspections to reduce errors in program development
IBM Systems Journal
Software requirements negotiation using the software quality function deployment
CRIWG'05 Proceedings of the 11th international conference on Groupware: design, Implementation, and Use
Software quality trade-offs: A systematic map
Information and Software Technology
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This paper discusses the negotiation-collaboration process: a binomial process mixing collaboration, negotiation and argumentation. We applied the negotiation-collaboration process to Formal Technical Reviews, commonly adopted to verify the functional specification of software. We developed a groupware tool demonstrating the dynamic of the negotiation-collaboration process in Formal Technical Reviews. And we provide results from an experiment with the tool in a software engineering firm. The obtained results demonstrate the negotiation-collaboration process promotes bigger participation in FTR.