Quantifying Skype user satisfaction
Proceedings of the 2006 conference on Applications, technologies, architectures, and protocols for computer communications
Revealing skype traffic: when randomness plays with you
Proceedings of the 2007 conference on Applications, technologies, architectures, and protocols for computer communications
Identifying skype traffic in a large-scale flow data repository
TMA'11 Proceedings of the Third international conference on Traffic monitoring and analysis
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Skype is one of the most successful VoIP application in the current Internet spectrum. One of the most peculiar characteristics of Skype is that it relies on a P2P infrastructure for the exchange of signaling information amongst active peers. During August 2007, an unexpected outage hit the Skype overlay, yielding to a service blackout that lasted for more than two days: this paper aims at throwing light to this event. Leveraging on the use of an accurate Skype classification engine, we carry on an experimental study of Skype signaling during the outage. In particular, we focus on the signaling traffic before, during and after the outage, in the attempt to quantify interesting properties of the event. While it is very difficult to gather clear insights concerning the root causes of the breakdown itself, the collected measurement allow nevertheless to quantify several interesting aspects of the outage: for instance, measurements show that the outage caused, on average, a 3-fold increase of signaling traffic and a 10-fold increase of number of contacted peers, topping to more than 11 million connections for the most active node in our network - which immediately gives the feeling of the extent of the phenomenon.