Development of mobile workforce management system for electricity supply industries

Authors:
Faridah Hani Mohamed Salleh;Zaihisma Che Cob;Mohana Shanmugam;Siti Salbiah Mohamed Shariff
Affiliations:
University of Tenaga Nasional, Jalan Kajang-Puchong, Kajang, Selangor, Malaysia;University of Tenaga Nasional, Jalan Kajang-Puchong, Kajang, Selangor, Malaysia;University of Tenaga Nasional, Jalan Kajang-Puchong, Kajang, Selangor, Malaysia;University of Tenaga Nasional, Jalan Kajang-Puchong, Kajang, Selangor, Malaysia
Venue:
Proceedings of the 7th International Conference on Advances in Mobile Computing and Multimedia
Year:
2009

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Abstract

This research paper presents the features of a proposed Mobile Workforce Management System (MWMS) that will be used for the Electricity Supply Industries (ESI). The paper wraps up the types of related works that has been executed; the study on problems addressed and proposed application system flow. The paper also identifies the various aspects of mobile workforce management benefits contribution to the electricity utilities. A significant part on Knowledge Management (KM) has also been rationalized and incorporated to the development. As a whole, it is hoped that with the research on MWMS development, enhancement and advancement in the particular area can be adopted in the nearest future targeting at various utilities.