Software quality engineering: a total technical and management approach
Software quality engineering: a total technical and management approach
Quality assurance for information systems: methods, tools, and techniques
Quality assurance for information systems: methods, tools, and techniques
Building quality software
Code complete: a practical handbook of software construction
Code complete: a practical handbook of software construction
A Model for Software Product Quality
IEEE Transactions on Software Engineering
Dealing with non-functional requirements: three experimental studies of a process-oriented approach
Proceedings of the 17th international conference on Software engineering
Software Quality: Theory and Management
Software Quality: Theory and Management
Measuring Programmer Productivity and Software Quality
Measuring Programmer Productivity and Software Quality
Total Quality Management for Software
Total Quality Management for Software
Measures for Excellence: Reliable Software on Time, within Budget
Measures for Excellence: Reliable Software on Time, within Budget
Identifying Quality-Requirement Conflicts
IEEE Software
On the Business Impact of Software Process Improvement
COMPSAC '02 Proceedings of the 26th International Computer Software and Applications Conference on Prolonging Software Life: Development and Redevelopment
Quantitative evaluation of software quality
ICSE '76 Proceedings of the 2nd international conference on Software engineering
Software quality revisited: diverging priorities between stakeholder groups?
Software quality revisited: diverging priorities between stakeholder groups?
Emerging information technologies: developing a timely IT strategy
Communications of the ACM - Spyware
Entropy based software processes improvement
Software Quality Control
Effective data warehouse for information delivery: a literature survey and classification
International Journal of Networking and Virtual Organisations
Software quality across borders: Three case studies on company internal alignment
Information and Software Technology
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`High quality' might seem an obvious requirement for any piece of software, but do the different stakeholder groups involved in its production and use conceptualize this requirement in the same way? Many existing models refine the broad concept of quality into a number of well-defined and measurable attributes related to the software product itself and the development process which produced it. But despite growing awareness of the importance of achieving cultural alignment between holders of different business and IT groups, little attempt has been made to empirically examine the requirements for software quality held by different groups involved in the development process. We conducted a survey of more than 300 current and recently graduated students of one of the leading Executive MBA programs in the United States, asking them to rate the importance of each of 13 widely-cited attributes related to software quality. The results showed business role-related differences in some specific areas and agreement in many others. The results suggest that a strong shared culture may be able to bridge the gulf created between holders of IT and business stakeholder roles.