Method to Evaluate Process Performance Focused on Minimizing Resistance to Change
International Journal of Human Capital and Information Technology Professionals
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Nowadays there are models and standards which attempt to introduce quality in the enterprises’ software development process with the objective to introduce high quality levels in the produced software. The NMX-I-059/02-NYCE-2005 standard (also known as MoProSoft) is focused on small and medium software enterprises, or small groups of software development within a larger organization, with the aim of promoting the standardization of an effective process in the software industry. Mexican enterprises now have a software standard that enables them to achieve a high level of quality in the software that they produce. However, the adoption of any standard is not an easy task. This paper aims to show that the development and implementation of a RIA-based tool that could support improvement initiatives, therefore strengthening the standard adoption.