A performance evaluation model by integrating fuzzy AHP and fuzzy TOPSIS methods

Authors:
Chia-Chi Sun
Affiliations:
Institute of Technology Management, National Chiao Tung University, No. 1001, Ta-Hsuch Rd., Hsinchu 300, Taiwan
Venue:
Expert Systems with Applications: An International Journal
Year:
2010

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Abstract

Multiple criteria decision-making (MCDM) research has developed rapidly and has become a main area of research for dealing with complex decision problems. The purpose of the paper is to explore the performance evaluation model. This paper develops an evaluation model based on the fuzzy analytic hierarchy process and the technique for order performance by similarity to ideal solution, fuzzy TOPSIS, to help the industrial practitioners for the performance evaluation in a fuzzy environment where the vagueness and subjectivity are handled with linguistic values parameterized by triangular fuzzy numbers. The proposed method enables decision analysts to better understand the complete evaluation process and provide a more accurate, effective, and systematic decision support tool.