Influence of feedback on the quality of multimodal systems

  • Authors:
  • Julia Seebode

  • Affiliations:
  • Technische Universität Berlin, Research Training Group prometei, Berlin, Germany

  • Venue:
  • Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
  • Year:
  • 2010

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Abstract

Aim of this research is to investigate the influence of system feedback in different modalities like nonverbal auditory information as well as speech, tactile and graphical feedback on perceived quality. As a first step experiments are conducted for different kinds of unimodal feedback to establish a suitable experimental paradigm. Based on these experiments certain feedback messages are selected and implemented in a multimodal mobile prototype to study the influence of those feedback messages on the interaction and the perceived quality. The developed approach will serve as a generic experimental set-up to collect user ratings and interaction data. These measures can than be used to evaluate the quality and usability of multimodal systems in mobile contexts and for quality prediction.