Using automatic techniques to evaluate usability of web multimodal interfaces design

  • Authors:
  • Americo Talarico Neto;Renata Pontin de M. Fortes;Alessandro Assis;Willian Watanabe

  • Affiliations:
  • Universidade de São Paulo, São Carlos, SP - Brasil;Universidade de São Paulo, São Carlos, SP - Brasil;Universidade Federal de São Carlos, São Carlos, SP - Brasil;Universidade de São Paulo, São Carlos, SP - Brasil

  • Venue:
  • WebMedia '09 Proceedings of the XV Brazilian Symposium on Multimedia and the Web
  • Year:
  • 2009

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Abstract

This article sets out some considerations for the design, development and evaluation of Web multimodal interfaces by means of the analysis and the results of the implementation of three case studies. In the case studies it was applied two usability evaluation methods, one analytical and one empirical, inserted in the MultiModal Web Approach (MMWA). The main objective was to facilitate the design activities provided by the MMWA with the capture and retrieval of Design Rationale from previous projects and improve the usability and user experience using the design patterns for multimodal interaction.