Meeting in time: recording the workgroup conversation
ICIS '91 Proceedings of the twelfth international conference on Information systems
A method to identify candidates for knowledge acquisition
Journal of Management Information Systems
Learning in Organizational Memory Systems: An Intelligent Decision Support Perspective
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences - Volume 1
Implementation of a group decision support system utilizing collective memory
Information and Management
Project memory: information management for project teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
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Several organizational decision-making situations are critical and recurring in nature. The processes involve groups performing periodic and repetitive activities. It appears logical that the development of a shared repository that stores the experience invoked in prior decisions and retains the rules, policies and procedures of an organization can be useful for subsequent groups engaged in similar decision-making activities. We describe, in this paper, an approach that combines a case-based reasoning method and a model based reasoning method. The main goals are to reduce the time required to come to a decision, particularly, in a contingency situation, to compensate for lack of experience of young operators, and to distribute available experience to different sites.