Characteristics of wide-area TCP/IP conversations
SIGCOMM '91 Proceedings of the conference on Communications architecture & protocols
The effects of jitter on the peceptual quality of video
MULTIMEDIA '99 Proceedings of the seventh ACM international conference on Multimedia (Part 2)
Voice over IP performance monitoring
ACM SIGCOMM Computer Communication Review
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ICPPW '98 Proceedings of the 1998 International Conference on Parallel Processing Workshops
Quantifying Skype user satisfaction
Proceedings of the 2006 conference on Applications, technologies, architectures, and protocols for computer communications
Estimation of perceived quality of service for applications on IPv6 networks
Proceedings of the ACM international workshop on Performance monitoring, measurement, and evaluation of heterogeneous wireless and wired networks
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ACM SIGCOMM Computer Communication Review
Measurement and Analysis of the VoIP Capacity in IEEE 802.11 WLAN
IEEE Transactions on Mobile Computing
Measuring IP and TCP behavior on edge nodes with Tstat
Computer Networks: The International Journal of Computer and Telecommunications Networking
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IEEE Transactions on Multimedia
Evaluation of VoIP quality over WiBro
PAM'08 Proceedings of the 9th international conference on Passive and active network measurement
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IEEE Communications Magazine
Packet-level traffic measurements from the Sprint IP backbone
IEEE Network: The Magazine of Global Internetworking
Anomaly detection in VoIP traffic with trends
Proceedings of the 24th International Teletraffic Congress
Anomaly detection in diurnal data
Computer Networks: The International Journal of Computer and Telecommunications Networking
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VoIP (Voice over IP) has widely been addressed as the technology that will change the telecommunication model, opening the path for convergence. Yet this revolution is far from being complete, since, as of today the majority of telephone calls are still originated by circuit-oriented networks. In this paper we present our experience in the real-time monitoring of VoIP calls from a commercial operational network. We discuss and present a methodology and a large dataset of measurements, collected from the FastWeb backbone, which is one of the first worldwide Telecom operators to offer VoIP and high-speed data access to the end-user. Traffic characterization focuses on several layers, concentrating on both end-user and ISP perspectives. In particular, we highlight that, among loss, delay and jitter, only the first index may affect VoIP call quality. Overall, results show that the technology is mature enough to make the final step, allowing the integration of data and real-time services over the Internet. Copyright © 2010 John Wiley & Sons, Ltd.