Probabilistic query expansion using query logs
Proceedings of the 11th international conference on World Wide Web
A field study characterizing Web-based information-seeking tasks
Journal of the American Society for Information Science and Technology
Learning about the world through long-term query logs
ACM Transactions on the Web (TWEB)
Mining search engine query logs via suggestion sampling
Proceedings of the VLDB Endowment
Two studies of opportunistic programming: interleaving web foraging, learning, and writing code
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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In this paper, we show how Internet search query logs can yield rich, ecologically valid data sets describing the common tasks and issues that people encounter when using software on a day-to-day basis. These data sets can feed directly into standard usability practices. We address challenges in collecting, filtering, and summarizing queries, and show how data can be collected at very low cost, even without direct access to raw query logs.