Do people say what they think: social conformity behavior in varying degrees of online social presence

  • Authors:
  • Lieve Laporte;Christof van Nimwegen;Alex J. Uyttendaele

  • Affiliations:
  • K.U.Leuven -- CUO -- IBBT, Leuven, Belgium;K.U.Leuven -- CUO -- IBBT, Leuven, Belgium;Eindhoven University of Technology, Eindhoven, the Netherlands

  • Venue:
  • Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
  • Year:
  • 2010

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Abstract

In recent social media internet applications, many activities consist of voting, ranking, commenting and sharing. People using these applications can experience the social presence and influences of others, just as in real life. The difference is, however, that fewer communication channels are available in these online communication mediums. In this pilot study, we investigated to which degree these altered communication mediums affect people's social conformity behavior. Based on a classic normative social conformity paradigm by Asch [1], we developed an online quiz. Two versions were created: a version where users see other players represented with only a picture, and a version with a live video stream. We studied the social conformity in these two online situations regarding three information types: visual perception, factual information and personal opinions. Results showed that participants answering factual questions in the live video variant, offering more social cues than the photo variant, followed the group more in giving incorrect answers. Furthermore, participants in both variants agreed with group opinions.