Gender HCI: what about the software?

  • Authors:
  • Margaret M. Burnett

  • Affiliations:
  • Oregon State University, Corvallis, OR

  • Venue:
  • Proceedings of the 28th ACM International Conference on Design of Communication
  • Year:
  • 2010

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Abstract

Although there has been recent investigation into how to understand and ameliorate the low representation of females in computing, there has been little research into how software itself fits into the picture. Our focus is on how supposedly gender-neutral software interacts with gender differences. Specifically, we have concentrated on software aimed at supporting users doing problem solving. For example, what if females' problem-solving effectiveness, using software such as Excel, would accelerate if the software were changed to take gender differences into account? This talk reports the investigations my students and I have conducted into whether and how software and its features affect females' and males' performance differently, and describes the beginnings of work on promising interventions that help both males and females.