The innovator's dilemma: when new technologies cause great firms to fail
The innovator's dilemma: when new technologies cause great firms to fail
Hunting for the Treasure at the End of theRainbow: Standardizing corporate IT Infrastructure
Computer Supported Cooperative Work
Distributed Innovation in Classes of Networks
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Architectural knowledge in inter-organizational IT innovation
The Journal of Strategic Information Systems
Innovating mindfully with information technology
MIS Quarterly
Sociomateriality - Taking the wrong turning?
Information and Organization
An integrative semiotic framework for information systems: The social, personal and material worlds
Information and Organization
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This paper investigates innovation in information infrastructures. The research question is, how can an information infrastructure provide generative mechanisms for innovation of ICT-based services? Building on a critical realist approach, the empirical evidence was a case study within an international airline, aiming to diversify its services. From the analysis it is proposed that there are two self-reinforcing mechanisms in information infrastructures. The first is the innovation mechanism, resulting in a new service. The second is the service mechanism, resulting in more users and profits. The two mechanisms feed on each other.