Adaptive algorithms for managing a distributed data processing workload
IBM Systems Journal
A Service Level Agreement Language for Dynamic Electronic Services
Electronic Commerce Research
eModel: Addressing the Need for a Flexible Modeling Framework in Autonomic Computing
MASCOTS '02 Proceedings of the 10th IEEE International Symposium on Modeling, Analysis, and Simulation of Computer and Telecommunications Systems
GlueQoS: Middleware to Sweeten Quality-of-Service Policy Interactions
Proceedings of the 26th International Conference on Software Engineering
Technology supporting business solutions
Composing Web Services: A QoS View
IEEE Internet Computing
Toward autonomic web services trust and selection
Proceedings of the 2nd international conference on Service oriented computing
Enabling Agent-Based Management of Web Services with WS2JADE
QSIC '05 Proceedings of the Fifth International Conference on Quality Software
Semantics-enriched QoS policies for web service interactions
WebMedia '06 Proceedings of the 12th Brazilian Symposium on Multimedia and the web
Enhancing web service selection by QoS-based ontology and WS-policy
Proceedings of the 2008 ACM symposium on Applied computing
SOA process decisions: new challenges in architectural knowledge modeling
Proceedings of the 3rd international workshop on Sharing and reusing architectural knowledge
Business transformation to SOA: aspects of the migration and performance and QoS issues
Proceedings of the 2nd international workshop on Systems development in SOA environments
Simulation of IT Service Processes with Petri-Nets
Service-Oriented Computing --- ICSOC 2008 Workshops
Customer-defined service level agreements for composite applications
Enterprise Information Systems - Towards Model-driven Service-oriented Enterprise Computing - 12th International IEEE EDOC Enterprise Computing Conference (EDOC 2008)
Perspectives for Web Service Intermediaries: How Influence on Quality Makes the Difference
EC-Web 2009 Proceedings of the 10th International Conference on E-Commerce and Web Technologies
A Solution to Resource Underutilization for Web Services Hosted in the Cloud
OTM '09 Proceedings of the Confederated International Conferences, CoopIS, DOA, IS, and ODBASE 2009 on On the Move to Meaningful Internet Systems: Part I
Decentralised QoS-management in service oriented architectures
DAIS'08 Proceedings of the 8th IFIP WG 6.1 international conference on Distributed applications and interoperable systems
A model-driven method for describing and predicting the reliability of composite services
Software and Systems Modeling (SoSyM)
QoS assessment of providers with complex behaviours: an expectation-based approach with confidence
ICSOC'06 Proceedings of the 4th international conference on Service-Oriented Computing
Agent based dynamic execution of BPEL documents
ISCIS'05 Proceedings of the 20th international conference on Computer and Information Sciences
A WSDL extension for performance-enabled description of web services
ISCIS'05 Proceedings of the 20th international conference on Computer and Information Sciences
What’s in an agreement?an analysis and an extension of WS-Agreement
ICSOC'05 Proceedings of the Third international conference on Service-Oriented Computing
Service qos composition at the level of part names
WS-FM'06 Proceedings of the Third international conference on Web Services and Formal Methods
A decomposition-based approach for service composition with global QoS guarantees
Information Sciences: an International Journal
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With Web services starting to be deployed within organizations and being offered as paid services across organizational boundaries, quality of service (QoS) has become one of the key issues to be addressed by providers and clients. While methods to describe and advertise QoS properties have been developed, the main outstanding issue remains how to implement a service that lives up to promised QoS properties. This keynote speech revisits the current state of the art of QoS management applied today to Web services and raises a set of research issues that originate in the virtualization aspect of services and are specific to QoS management in a services environment - beyond what is addressed so far by work in the areas of distributed systems and performance management.