Measurement and analysis of process audit: a case study

  • Authors:

  • Fengdi Shu;Qi Li;Qing Wang;Haopeng Zhang

  • Affiliations:

  • Lab for Internet Software Technologies, Institute of Software, Chinese Academy of Sciences, China;University of Southern California;Lab for Internet Software Technologies, Institute of Software, Chinese Academy of Sciences, China;Lab for Internet Software Technologies, Institute of Software, Chinese Academy of Sciences, China and Graduate University of Chinese Academy of Sciences, China

  • Venue:
  • ICSP'10 Proceedings of the 2010 international conference on New modeling concepts for today's software processes: software process
  • Year:
  • 2010

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Abstract

Process audit is one of the popular quality assurance activities. It helps individual projects to be in conformity with the process definition, standard, etc. and provide insights for process improvement. However, to the best of our knowledge, little quantitative analysis of process audit has been reported so far. The paper introduces a case study of quantitatively analyzing process audit based on the practice of a Chinese software research and development organization, CSRD. It presents a measurement schema for evaluating the effectiveness and efficiency of process audit from various facets. The study shows that the auditing process in CSRD has contributed to the process management and improvement and brought value to the organization. The presented measurement and analysis methods and empirical results can provide reference for other organizations within similar context.