Service selection decision support in the internet of services

Authors:
Konstantinos Tserpes;Fotis Aisopos;Dimosthenis Kyriazis;Theodora Varvarigou
Affiliations:
Dept. of Electrical and Computer Engineering, National Technical University of Athens, Athens, Greece;Dept. of Electrical and Computer Engineering, National Technical University of Athens, Athens, Greece;Dept. of Electrical and Computer Engineering, National Technical University of Athens, Athens, Greece;Dept. of Electrical and Computer Engineering, National Technical University of Athens, Athens, Greece
Venue:
GECON'10 Proceedings of the 7th international conference on Economics of grids, clouds, systems, and services
Year:
2010

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Abstract

With the emergence of service provisioning infrastructures and the networking capabilities of the web the IT world has been enhanced with the dynamics to support a market of services, where the number of providers and customers is potentially unbounded, also known as Internet of Services. In that frame, the customer comes against the problem of selecting a service from a plethora of available ones. This paper advocates that the large number of customers can provide the solution to this problem, by exploiting the experience of those that present similar behavior when they are asked to rate a provided service.