An agent model of business relationships

  • Authors:
  • John Debenham;Carles Sierra

  • Affiliations:
  • QCIS, University of Technology, Sydney, Australia;Institut d'Investigació en Intel ligència Artificial - IIIA, Spanish Scientific Research Council, CSIC, Catalonia, Spain

  • Venue:
  • DEXA'10 Proceedings of the 21st international conference on Database and expert systems applications: Part II
  • Year:
  • 2010

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Abstract

Relationships are fundamental to all but the most impersonal forms of interaction in business. An agent aims to secure projected needs by attempting to build a set of (business) relationships with other agents. A relationship is built by exchanging private information, and is characterised by its intimacy --degree of closeness -- and balance -- degree of fairness. Each argumentative interaction between two agents then has two goals: to satisfy some immediate need, and to do so in a way that develops the relationship in a desired direction. An agent's desire to develop each relationship in a particular way then places constraints on the argumentative utterances. This paper describes argumentative interaction constrained by a desire to develop such relationships.