SocialSupervisor: a geographically enhanced social content site to supervise public works

Authors:
Luciana Cavalcante de Menezes;Hugo Feitosa de Figueirêdo;Ricardo Madeira Fernandes;Tiago Eduardo da Silva;Cláudio de Souza Baptista
Affiliations:
University of Campina Grande, Information Systems Laboratory, Campina Grande, Paraíba, Brazil;University of Campina Grande, Information Systems Laboratory, Campina Grande, Paraíba, Brazil;University of Campina Grande, Information Systems Laboratory, Campina Grande, Paraíba, Brazil;University of Campina Grande, Information Systems Laboratory, Campina Grande, Paraíba, Brazil;University of Campina Grande, Information Systems Laboratory, Campina Grande, Paraíba, Brazil
Venue:
EGOVIS'10 Proceedings of the First international conference on Electronic government and the information systems perspective
Year:
2010

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Abstract

In the Web 2.0 users may freely contribute with information on several topics. Hence, public agencies can take advantage of this fact by creating communication channels with society. This paper presents the SocialSupervisor, a geographically enhanced social content site, where citizens can be notified about public works nearby. Moreover, they are able to post complaints related to any irregularity in public services. Such information forces the government to promote an immediate investigation of the facts.