Integration of natural language dialogues into the conceptual model of storyboard design

  • Authors:
  • Markus Berg;Antje Düsterhöft;Bernhard Thalheim

  • Affiliations:
  • Hochschule Wismar, Germany and Department of Electrical Engineering and Computer Science;Hochschule Wismar, Germany and Department of Electrical Engineering and Computer Science;Christian-Albrechts-University Kiel, Germany and Department of Computer Science and Applied Mathematics

  • Venue:
  • NLDB'10 Proceedings of the Natural language processing and information systems, and 15th international conference on Applications of natural language to information systems
  • Year:
  • 2010

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Abstract

Web information systems are growing with regard to complexity. Speech is a way of increasing usability and facilitating interaction. Moreover it nowadays is an important factor concerning customer needs and wishes. This paper focusses on the extension of an existing conceptual model called storyboard, to support the design of natural language dialogues. It includes a short description of storyboarding and natural language dialogues. Subsequently the outcomes are evaluated, condensed and then integrated into the storyboard model. The results of this work show that only little adaptions regarding the storyboard concept are necessary and the extension of the presentation layer with a channel-dependent renderer is sufficient to be able to model natural language dialogues.