Technical action research as a validation method in information systems design science
DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
Engineering Security Agreements Against External Insider Threat
Information Resources Management Journal
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Today, companies are required to be in control of their IT assets, and to provide proof of this in the form of independent IT audit reports. However, many companies have outsourced various parts of their IT systems to other companies, which potentially threatens the control they have of their IT assets. To provide proof of being in control of outsourced IT systems, the outsourcing client and outsourcing provider need a written service level agreement (SLA) that can be audited by an independent party. SLAs for availability and response time are common practice in business, but so far there is no practical method for specifying confidentiality requirements in an SLA. Specifying confidentiality requirements is hard because in contrast to availability and response time, confidentiality incidents cannot be monitored: attackers who breach confidentiality try to do this unobserved by both client and provider. In addition, providers usually do not want to reveal their own infrastructure to the client for monitoring or risk assessment. Elsewhere, we have presented an architecture-based method for confidentiality risk assessment in IT outsourcing. In this paper, we adapt this method to confidentiality requirements specification, and present a case study to evaluate this new method.