Filtering usability data with reference to behavior
Proceedings of the 2011 international workshop on DETecting and Exploiting Cultural diversiTy on the social web
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Nowadays, companies and home users use websites offering services ranging from web sites up to complex web applications. The ergonomics of these applications are an important criterion for their success. This paper presents techniques to gather usage information about a web 2.0 application. With the help of this information, a usability engineer can interpret usability data accurately and improve the chances for adoption of the web application by a wide range of users.