On a Quest for Good Process Models: The Cross-Connectivity Metric
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
Complexity metrics for Workflow nets
Information and Software Technology
What makes process models understandable?
BPM'07 Proceedings of the 5th international conference on Business process management
Faulty EPCs in the SAP reference model
BPM'06 Proceedings of the 4th international conference on Business Process Management
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In managing business processes, the process uncertainty and variability are significant factors causing difficulties in prediction and decision making, which evokes and augments the importance and need of process measures for systematic analysis. We propose an entropy-based process measure to quantify the uncertainty of business process models. The proposed measure enables capturing the dynamic behavior of processes, in contrast to previous work which focused on providing measures for the static aspect of process models.