Data Mining: Practical Machine Learning Tools and Techniques, Second Edition (Morgan Kaufmann Series in Data Management Systems)
A two-stage domain selection framework for extensible multi-domain spoken dialogue systems
SIGDIAL '11 Proceedings of the SIGDIAL 2011 Conference
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Dealing with a variety of user questions in question-answer spoken dialogue systems requires preparing as many question-answer patterns as possible. This paper proposes a method for supporting the augmentation of the question-answer database. It uses user questions collected with an initial question-answer system, and detects questions that need to be added to the database. It uses two language models; one is built from the database and the other is a large-vocabulary domain-independent model. Experimental results suggest the proposed method is effective in reducing the amount of effort for augmenting the database when compared to a baseline method that used only the initial database.